There is a clear plastic piece that sticks out of the cord where the cord meets the shade. It is not visible online, but it is quite visible in person. The plastic is threaded as if it should have a screw on it, but I checked with customer service and this is how it is. This is so unfortunate! Otherwise, this is a lovely piece.
By:Lisa , Designer (Austin, TX)
The product itself is probably ok, but it was shipped to the wrong address, second time this has happened with my orders.