Stopped working after 16 months, but the manufacturer replaced with no hassles. YLighting faciliated the return with great efficiency and excellent customer service.
By:Todd F. , Homeowner (Los Angeles)
I've had trouble with this unit in the past, but ylighting has replaced it without charge. That's why I come back and buy here--good customer service.
By:Scott B. , Homeowner (Chicago, IL)
I had a old transformer that failed and I replaced it with this model and it fixed the problem.
By:Firniture Man , Designer (Chippewa falls)
Back in 2004 I purchased the 5 light kit: LM-100E194G111. My original unit was in PT-Platinum which is like a brushed chrome/silver color. That units transformer burnt out in 2010--so I got 6 years out of the original. My choice was buy whole new unit (this 12V 150W) or transformer. I decided to buy this whole new unit. We'll the new unit is a bit smaller (at least 1/2" all the way around. It also has the transformer glued into the base. I requested the brushed nickel version which has more of a gold tint than my original Platinum. It fits, it works, it does the job with more power than the original. Looks good, but color is slighly off, so is the area around the device. Anyone looking to replace their original unit, like me, should be aware of this. Perhaps consider buying just the transformer and then solder the connections (if you can do that). I do like this lighting system, just wish it weren't so expensive. On the plus side, ylighting seems to have the some of the best pricing around plus free shipping.
By:Dan , Homeowner (Beaverton, OR)
The original product lacked sufficient insualtion from it's metal container. The replacement has solved this problem by insualting the transformer from said casing.
By:Robert S. , Homeowner (Port Charlotte, Florida 33952 USA)
I purchased this transformer to replace one that had gone bad after about 3 to 4 years of service. It would just turn off on its own after a minute or two of use. From what I understand these transformers have been upgraded and should last longer now.
By:Raymond H. , Homeowner (Massachusetts )
Our original transformer failed after only 3 months of use. I have read there were problems with the early ones. Love the lights, but I sure hope this one lasts longer than the original.
By:Marianne M. , Homeowner (Troy, MI)
This was the thrid product of this kind that I installed. This was the easiest because it was thoughtfully designed. The transformer had a cable that attached to the base plate that supported it making it easy to make the elctrical connections.
By:Larry H. (New York City)
The transformer is easy to install, compact and very reliable. The step down delay is minimal and the brushed nickel look goes very well w/ other fixtures and items in our dining room and kitchen. Highly recommended!!
By:Anne D. , Homeowner (St. Louis, MO)
By:Merlin S. , Homeowner (Edina, MN, USA)
The original product had a front-mount entrance for the solorail. This version (same model number) has a side-mount entrance for the solorail, which causes issues in affixing the solorail to the transformer.
I have installed the product just a few days ago, and thus far it seems to work well.
By:Atish D. (New York, NY)
The WAC transformer was used as a replacement for a unit I purchased ten years ago. Was near an exact match, easily installed, functioned perfectly.
By:Robert H. , Homeowner (Atlanta, GA.)