The set screw that tightens the clamp to the railing is very weak. I have stripped two of the four that I have installed without putting much press on the allen wrench. I'm calling for replacement of the screws and this will determine if I ever do business with W.A.C. again
By:William M. , Homeowner (Ozark, MO )
Which is why i had to buy this one. THe metal actually melted and melted the track. not sure if it was a defect in the original or if this is planned obsolesence.
By:Alexander W. , Homeowner (Miami Beach, FL)
I have to buy a new one of these because the old one burned out. The wire connection on one side melted the post metal and also the end of the track. Hard to believe this is UL listed, I'm running it with less than the specified wattage.
Also the allen-head clamp is weak, not good in a low voltage connection.
By:Chris B. , Homeowner (MA)
The entire Solorail system is great and look beautiful
By:K.S. , Homeowner (New York)
After a year, the item failed - it appears to have heated up enough to melt the insulation and it shorted the circuit. The circuit was not overloaded, and all connections were clean and secure. However, it was replaced under warranty and I'm back in business. The item may have been defective. As an aside, I've replaced some bulbs with LED bulbs to reduce the wattage on the circuit from 250 to under 50. The whole SoloRail system is great!
By:Bernard S. , Homeowner (Jersey City, NJ)