For self-service options, you can check your order status online and find answers to many questions on our customer service pages.

View Order Status to find the most current order information or to start a return.

Privacy Policy

Contact Customer Service

866 842 6209 (within North America)
310 750 9239 (outside North America)
310 496 3043 (via fax)

Telephone representatives are available during the following business hours:

Weekday Hours (PST)
Monday - Friday 6:00am - 5:00pm

Weekend Hours (PST)
Saturday 7:00am - 3:30pm

Corporate Mailing Address:

Note: Returns are not accepted at this address.
YDesign Group, LLC
1850 Mt Diablo Blvd
Suite 510
Walnut Creek, CA 94596

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