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For self-service options, you can check your order status online and find answers to many questions on our customer service pages.

Please Note: We are experiencing a larger than usual request volume, which is causing a delay in our response times. We are receiving and responding to each request as quickly as possible and appreciate your patience.

View Order Status to find the most current order information or to start a return.


Contact Customer Service

866 842 6209 (within North America)
310 750 9239 (outside North America)
310 496 3043 (via fax)

Telephone representatives are available during the following business hours:

Weekday Hours (PST)
Monday - Friday 6:00am - 5:00pm

Weekend Hours (PST)
Saturday 7:00am - 3:30pm


Corporate Mailing Address:

Note: Returns are not accepted at this address.
YDesign Group, LLC
1850 Mt Diablo Blvd
Suite 510
Walnut Creek, CA 94596


Catalog Opt Out:

Please use this form to opt out of receiving the YLighting catalog.